Repeat business is very important. Our Business Co-ordinators build excellent relationships with customers and deliver outstanding customer service at every opportunity.

In addition to this, our Business Co-ordinators spend 3 hours a week proactively generating new business opportunities within their areas. New business generation is the key to our future success!.

Candidate Profile

This exciting position will suit a candidate that is a good team player, has an excellent attention to detail, is fast-paced, enthusiastic, thorough and talented. The successful person would also have:

• Excellent communication skills
• Excellent project management and co-ordination skills.
• A flexible approach, willing to go the extra mile to ensure that customers receive excellent customer service and internal targets are achieved
• To be resilient and determined

​Roles and Responsibilities

• Working as part of an internal team
• Working together with the team’s Specification Manager
• Delivering outstanding service to all customers 
• Achieving team order intake targets
• Making quality appointments for the team’s;Specification Manager to attend day to day project management of approximately 200+ projects 
• New business generation including development of postcodes within your designated geographical area 
• Managing a work-pad of outgoing project calls, plus incoming calls from customers
• Achieving desired call rates and % of time on phone
• Achieving desired conversion rates on quotes to orders
• Working with various internal departments including Communications, Estimating, CAD and Customer Service
• Making and maintaining accurate project notes information on Integrated

Required Skills

• Excellent communication with a strong atttention to detail
• Ability to multi-task
• The ability to work under pressure and meet demanding deadlines
• The ability to find solutions to challenges.

Reporting to

Sales Office Manager